A Look Into How We Operate
This team is responsible for the successful implementation of RLDatix technology and solutions.
Most of the time we are on-site with customers or home-based. As part of a typical project implementation, we work closely with our customers leading workshops such as: data gathering, process mapping, configuration, training and Go-Live support. Within our technical team, projects include scoping interface requirements and managing interface and merge projects. Even with standardised processes, no project is the same, and that is what makes being part of this team exciting.
We apply our experience across our customer community, focusing on what matters to our customers and by being determined, organised and caring. Once a product is selected by a customer, the Professional Services department is responsible for producing a project plan and looking after the customer throughout the implementation to make it as successful as possible.
