Pastry Baking Problem Solver
Mai Abu Shmais, our Riyadh-based Application Consultant, has been with RLDatix for 3 years and started off with a huge project. Day one and she was already implementing a patient safety reporting system for one of the largest healthcare providers in Saudi Arabia.
We took a moment to ask Mai about her story, her work at RLDatix, and the passions that keep her busy after work.
Why did you decide to join RLDatix?
Mai reflects that she looked into roles at RLDatix because of our reputation in Saudi Arabia’s market.
What keeps you working here?
What she enjoys most about being a member of TeamRLD is the collaborative spirit among the team, where people respect and support each other.
What does your role at RLDatix entail?
Implementing RLDatix softwares in healthcare organizations and advising customers on best practices, improved design, processes, and utilization of their systems.
What are your favorite parts of working in Professional Services?
"Before joining RLDatix, I was a Clinical Laboratory and Healthcare Quality Specialist for 15 years. I've decided to shift my career to do something that offers more potential for growth and was inspired when I saw an open role at RLDatix. Now, I am able to help people and solve their problems with technology and innovation.”
Do you have any advice for people looking to join the field themselves?
Mai answers that what someone truly needs to succeed in Professional Services are three qualities: patience, persistence, and resilience.
Outside of work, what are you up to? Tell us a bit about yourself!
In her free time, Mai reads, writes, and draws. She also brings her artistic license to the kitchen baking and dabbling with new pastry recipes with a long list of favorites.
Want to work with people like Mai, who are passionate about what they do?
At RLDatix, we’re making healthcare safer together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.
Sounds interesting? Check out our Careers Page, and LinkedIn Page for all the latest information on our open roles!
Mai is just one of many awesome team members at RLDatix worldwide.
Be sure to check out our other Employee Spotlights to learn more about the team!
