Working in Success & Support at RLDatix.

A Look Into How We Operate

We contribute to RLDatix’s ethos by being the “voice of the customers”. 

We have a diverse and important role within the company and regularly work with many of the other departments promoting cross-function working which makes the role very exciting and varied.

One of the most motivating aspects of working in our team is watching the customer journey; customers going from strength to strength, nurturing the relationship and achieving their organisational goals by working together as a team.

We are a customer advocate and ensure their views are considered and heard by our support, product and development teams. We pioneer new ways of creatively delivering new processes or functionality and proactively responding to the customer’s changing needs or wants.