Our Teams

Working in Success & Support at RLDatix.

Our people are at the heart of how we make a difference. That is why we focus on investing in our people just as much as in our technology solutions.

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A Look Into How We Operate

We contribute to RLDatix’s ethos by being the “voice of the customers”. 

We have a diverse and important role within the company and regularly work with many of the other departments promoting cross-function working which makes the role very exciting and varied.

One of the most motivating aspects of working in our team is watching the customer journey; customers going from strength to strength, nurturing the relationship and achieving their organisational goals by working together as a team.

We are a customer advocate and ensure their views are considered and heard by our support, product and development teams. We pioneer new ways of creatively delivering new processes or functionality and proactively responding to the customer’s changing needs or wants.

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What’s it like to work on the Success & Support Team at RLDatix?

A photo of an employee smiling in a gray suit and white shirt is on the right of their quote describing their team and global projects at RLDatix. Jivesh Dunraj is a Customer Support Manager.
A photo of an employee smiling in a gray suit and white shirt is on the right of their quote describing their team and global projects at RLDatix. Jivesh Dunraj is a Customer Support Manager.

Hear More from the Team

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  • Customer Success Team
Farrah Dastur

Healthcare Success Game-Changer   With over 14 years on the RLDatix team, Farrah Dastur, our Toronto-based Manager of Success Services has grown her career with us from the support team...

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  • Customer Success Team
Jeremy Bell

Canyon Exploring Customer Advocate Jeremy Bell, our Utah-based CSM Team Manager, began his path with the RLDatix acquired company, SocialClimb, 4.5 years ago and has been a part of TeamRLD...

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  • Support Team
Steve Marchant

Motorbike Traveling Customer Champion   Steve Marchant, our Australia-based Customer Education Specialist Customer Success. In March, he will have been working with RLDatix and our customers for 7 years. We...

Opportunities in Success & Support

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Manager, Customer Support Chicago, United States Client Support
Customer Support Analyst Chicago, United States Client Support
Team Lead, Customer Support Chicago, United States Client Support
Enterprise Customer Success Manager Chicago, United States Customer Success
Application Support Consultant - SQL Remote, United Kingdom Customer Success
Associate Support Analyst Riyadh, Saudi Arabia Client Support
Renewals Specialist Chicago, United States Customer Success
Application Support Engineer Tottenham Court Rd, United Kingdom Client Support