Our Teams

Working in Success & Support at RLDatix.

Our people are at the heart of how we make a difference. That is why we focus on investing in our people just as much as in our technology solutions.

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A Look Into How We Operate

We contribute to RLDatix’s ethos by being the “voice of the customers”. 

We have a diverse and important role within the company and regularly work with many of the other departments promoting cross-function working which makes the role very exciting and varied.

One of the most motivating aspects of working in our team is watching the customer journey; customers going from strength to strength, nurturing the relationship and achieving their organisational goals by working together as a team.

We are a customer advocate and ensure their views are considered and heard by our support, product and development teams. We pioneer new ways of creatively delivering new processes or functionality and proactively responding to the customer’s changing needs or wants.

What’s it like to work on the Success & Support Team at RLDatix?

Opportunities in Success & Support

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Renewals Specialist Full Time NAM Customer Success Build (2 of 2 positions) Toronto. Remote. Chicago. Carmel. Mount Pleasant ON. IL. IN. SC Canada. United States Toronto, ON. Remote. Chicago, IL. Carmel, IN. Mount Pleasant, SC Customer Success Sales Renewals Specialist | Customer Success | United States | Remote or Hybrid  RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve h...
Customer Success Specialist Full Time Ria George Backfill Remote UK United Kingdom Remote, UK Customer Success Support Customer Success Specialist | Customer Success | UK&I | Remote   RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platfor...
Senior Manager Customer Success Enterprise Full Time Richmond. Remote ENG. UK United Kingdom Richmond, ENG. Remote, UK Customer Success Professional Services Senior Manager, Customer Success (Enterprise) | UK&I Customer Operations | London, Richmond | Hybrid RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, ou...
Senior Manager Customer Success Cohort Full Time Richmond. Remote ENG. UK United Kingdom Richmond, ENG. Remote, UK Customer Success Professional Services Senior Manager, Customer Success (Cohort) | Customer Operations | London, Richmond | Hybrid RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutio...
Level 2 Application Support Analyst Full Time Melbourne VIC Australia Melbourne, VIC Client Support Support RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and s...
Customer Success Manager Full Time New Position - New Customer Success Org Remote United States Remote Customer Success Support Customer Success Manager | Customer Success |  Hybrid or Remote   RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health an...
Customer Success Manager Full Time New Position - New Customer Success Org Chicago. Carmel. Mount Pleasant. Lehi IL. IN. SC. UT United States Chicago, IL. Carmel, IN. Mount Pleasant, SC. Lehi, UT Customer Success Support Customer Success Manager | Customer Success | USA (Local to Office)| Hybrid    RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help impr...