RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

Job Description

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We're searching for a Sales Administrator to join our Sales team, so that we can keep our sales processes running smoothly and efficiently. The Sales Administrator will provide administrative support to the sales team, reporting directly to the Sales Director, to ensure the smooth operation of sales operations across the business.

How You'll Spend Your Time

• Prepare sales documents, presentations, and proposals to support the sales team, and assist with sales reports, forecasts, and other relevant documentation as required
• Serve as a point of contact for customer inquiries in order to direct them to the appropriate team member
• Manage sales documentation such as contracts, agreements, and sales collateral to ensure everything is properly archived and accessible for reference
• Arrange travel accommodations, including flights, hotels, and transportation, in order to support client meetings, conferences, and events in line with company policies and budgetary guidelines
• Coordinate with finance and customers to ensure timely and accurate processing of invoices, following up on outstanding invoices and resolving billing discrepancies
• Update and maintain sales databases, Salesforce, and other records in order to ensure data integrity and consistency across all sales-related platforms
• Collaborate with our global team to support and manage customer contract renewals.
• Schedule and coordinate internal and external meetings, take minutes, and follow up on action items to keep the team aligned and organise

What Kind of Things We're Most Interested in You Having

• Previous experience in a sales administration or similar role, preferably in the IT or Healthcare industry
• Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software
• In-depth knowledge on how to manage multiple tasks, prioritise effectively, and maintain attention to detail amidst competing demands
• Strong attention to detail and accuracy in data entry and record-keeping
• Experience with Salesforce would be beneficial, but it’s not essential.
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders
• A knack for working both independently and collaboratively within a fast-paced environment, adapting to changing priorities with a proactive, resourceful approach

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. 

RLDatix is committed to providing equal employment opportunities and creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, age, disability, marital or family status, or any other protected attribute under applicable law.  

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that people with disability are provided reasonable adjustments throughout the recruitment process. If you require any adjustments to participate in the application or interview stages, please send a note to accessibility@rldatix.com.