Motorbike Traveling Customer Champion
Steve Marchant, our Australia-based Customer Education Specialist Customer Success. In March, he will have been working with RLDatix and our customers for 7 years. We took a moment to ask Steve about his story, his work at RLDatix, and the passions that keep him busy after work.
What keeps you working here?
Steve has worked for different organizations where his goal was to make things better for others and he has found that is true at RLDatix too. “I like that I can connect my skills and experience with those I work with and continue my working life in the service of others.”
What does your role at RLDatix entail?
Steve was excited to take on this role as a member of TeamRLD after working in many pervious functions. Now, he works with clients and trains them to use our software systems to deliver better and safer healthcare for their patients.
What is it like working for RLDatix?
Reflecting on his time at RLDatix, Steve elaborated on how fortunate he feels working with so many experts across our APAC business.
He also mentions our business focus on what we call our rocks. “I am especially appreciative of our APAC leadership, and that the efforts within the business focus on what is most important and not just urgent — the big rocks.”
What inspired you to work in Customer Success & Support?
Steve has had quite the career journey working as a Tradesman, a School Principal, a Human Resource Director for over 72 schools, a Manager of Specialist Training programs in two medical colleges and now working at RLDatix.
He enjoys that this line of work is people focused. Steve thrives on “building better systems for training delivery recognizing that it’s always about people.”
Outside of work, what are you up to? Tell us a bit about yourself!
Steve is a world traveler who has visited 14 countries, and the photos he has taken on his travels have been viewed nearly 11 million times on Google. He often travels on his motorcycle in Australia to enjoy a truly Zen experience.
When he is not traveling, Steve is with his two dogs named Ziggy and Dot. As Dot is a rescue, her and Steve had an introductory visit where Steve was told that Dot had some compatibility issues in the past. But when she saw Steve, she immediately came up to him and snuggled into his lap, finding her forever home.
Want to work with people like Steve, who are passionate about what they do?
At RLDatix, we’re making healthcare safer together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.
Sounds interesting? Check out our Careers Page, and LinkedIn Page for all the latest information on our open roles!
Steve is just one of many awesome team members at RLDatix worldwide.
Be sure to check out our other Employee Spotlights to learn more about the team!
