Masterfully Managing,
Mountain Biker
Phil Anderson, Technical Manager on the VCO Archival Implementation team, has been with Galen Health Care, An RLDatix Company for over 10 years and has had a deep impact on crucial client implementations.
From leading key implementations like MEDITECH and Cerner Powerchart, to always working to earn the trust of his teammates and clients, he showcases our core value of Customer-Focused.
We sat down with Phil to chat about his career journey so far, and what he’s been up to outside of work.
What led you to join the team?
Phil’s journey into healthcare was initially inspired by a friend’s suggestion to become a nurse—though he quickly realized that wasn’t for him! With a degree in business finance, he found his niche in healthcare tech, embracing a role that blends technical skills with client engagement.
His path to joining the team was a serendipitous one. While preparing for a big life change—becoming a parent and moving to Vermont from Boston—he attended a career fair in Burlington. It was there he met the team, who coincidentally had offices in both Boston and Burlington. This fortunate encounter started Phil’s decade-plus (so far!) career journey with us. He remembers, “The director of the Technical Services team connected with me on LinkedIn later that afternoon and the rest is history.”
What keeps you working here?
When asked what he loves about working at Galen, Phil emphasized the genuine connections he shares with his team. “It’s liberating to be yourself,” he said, appreciating the supportive environment that allows everyone to showcase their strengths. He also feels that he thrives here, enjoying the blend of technical challenges and direct client interaction. “It keeps you on your toes!” he shares.
“I really enjoy the people I work with. Everyone is very genuine in that I feel like the people I work with are the people I would know if I was at their home. It’s liberating to be able to be yourself, which allows you to use some of your strengths that might not always be appreciated in other work environments.”
What does your current role at RLDatix entail?
“Our team guides RLDatix’s brand awareness, tone of voice, media coverage and public relations in addition to managing executive communications and RLDatix’s reputation. We do this by collaborating with our other regional and functional leaders to bring customer stories to life, elevate our executives’ brands, establish RLDatix as a thought leader within the industry, and publicly celebrate our wins and manage through losses.”
What has your career trajectory at RLDatix looked like?
Phil first joined the team with a background in Data Integrations, building interfaces between various healthcare systems. He shares a bit about his promotion to Technical Manager:
“This was something I was working on and discussing with my boss at the time for a few years. I knew during the time before the promotion, that he was advocating for me and working with the other managers to find a place for me. It was extremely rewarding to be recognized for the work I put in and that I had value to share with a team I was going to manage.
What does your current role entail?
As Technical Manager on the VCO Archival Implementation team, Phil leads a dedicated team of 12 techs, focusing on project management and implementation processes. He goes on to elaborate:
“In my role I actively manage our team, discuss project resourcing, and refine our implementation process. My favorite part is getting together with our directors and the other VCO implementation managers. We all get along well and can be truthful with each other.”
What does your current role entail?
As Technical Manager on the VCO Archival Implementation team, Phil leads a dedicated team of 12 techs, focusing on project management and implementation processes. He goes on to elaborate:
“In my role I actively manage our team, discuss project resourcing, and refine our implementation process. My favorite part is getting together with our directors and the other VCO implementation managers. We all get along well and can be truthful with each other.”
Do you have any advice for people looking to join the field themselves?
For those looking to enter the field, Phil advises aligning your strengths with your work:
“Understand your strengths and weaknesses. Make sure your strengths align with the type of work you are doing. While it’s good to work on your weaknesses, you will see greater gains when you align your strengths, the things you are naturally good at, with the work.”
He also shares the biggest lesson he’s learned in his career so far:
“Don’t be afraid to take risks and fail. If you are honest and transparent, people are forgiving and will help you along. I found this was the best way to learn new things, because there is so much to learn in the unknown, and overcoming that fear is the best way to move forward.”
Outside of work, what are you up to? Tell us a bit about yourself!
During his time away from work, Phil likes to spend his time playing the drums and mountain biking. He’s also a fan of spending time in Long Island with his family.
To get to know him a bit more, we also asked Phil to share anything he’s recently been reading, listening to, or watching that he’d recommend!
Phil’s Current Favorites
- Music: Crosses, Between the Buried and Me, Teddy Swims, Men I Trust, Guster
- Book: Dan Brown – Digital Fortress
- TV: The Boys, Fallout
Want to work with people like Phil, who are passionate about what they do?
At RLDatix, we’re making healthcare safer together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.
Sounds interesting? Check out our Careers Page, and LinkedIn Page for all the latest information on our open roles!
Phil is just one of many awesome team members at RLDatix worldwide.
Be sure to check out our other Employee Spotlights to learn more about the team!
