RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a Skopje-based Credit Control Team Lead to join our Global Finance team, so that we can continue to strengthen our global credit control operations and ensure effective cash flow management across the business.

The Credit Control Team Lead will manage the Skopje-based North America Credit Control team, oversee accounts receivable ledgers, and drive continuous improvement in payment collection processes to ensure timely customer payments and efficient financial operations at RLDatix.

How You’ll Spend Your Time

• Lead the Skopje-based North America Credit Control team to deliver timely and accurate collection activities.

• Manage accounts receivable ledgers across the group with a focus on international regions to maintain financial integrity.

• Act as an escalation point for Credit Control Specialists, offering mentorship, coaching, and day-to-day support.

• Implement a robust process for BAU Credit Control activities, including automation tools and clear handover protocols between International AR Teams.

• Collaborate with internal stakeholders (Billing, Sales, Account Management) to resolve invoice queries and reduce outstanding debt.

• Support regional Billing Specialists with billing activities and transition of items to the International Escalations Team.

• Maintain accurate and up-to-date client records across multiple systems while tracking inbound and outbound communications.

• Ensure RLDatix receives timely payment of customer billings and establish strong, professional relationships with customers globally.

• Contribute to process improvement initiatives aimed at optimizing collections efficiency and reducing manual intervention.

What Kind of Things We’re Most Interested in You Having

• 3+ years of experience in Credit Control or Accounts Receivable, ideally within a fast-paced international business.

• Proven success in managing and mentoring a small team, driving performance and professional growth.

• Strong analytical and problem-solving skills, with a methodical and detail-focused approach to work.

• Demonstrated ability to manage competing priorities, meet tight deadlines, and work independently.

• Solid computer literacy, including proficiency in Excel and Word.

• Experience with Salesforce and FinancialForce would be highly advantageous.

• Excellent written and verbal communication skills in English, with the ability to collaborate effectively across teams and regions.

• A sincere interest in process improvement and operational excellence within global finance functions.

• A knack for working collaboratively in a global, cross-functional environment.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.