RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a Richmond-based Program Manager III – Technical Delivery to join our R&D Program Management team, so that we can orchestrate complex, high-impact technical initiatives that advance our global platform. The Program Manager III will coordinate complex technical programs across multiple teams to ensure reliable, scalable, and timely outcomes that strengthen our mission of safer, better healthcare for all.

How You’ll Spend Your Time

• Architect scalable microservice components and design technical solutions that adhere to established methodologies and maintain system standards.

• Develop comprehensive deployment pipelines and proactively articulate technical requirements to stakeholders.

• Diagnose and resolve system and performance issues by identifying root causes and eliminating technical debt.

• Implement sustainable solutions that maintain system reliability while addressing security vulnerabilities.

• Strengthen observability across delivery by establishing monitoring, logging, alerting, and advanced tracing strategies.

• Enable automation by implementing CI/CD pipelines and Infrastructure-as-Code to support frequent, reliable releases.

• Drive delivery excellence by applying test-driven development, systematic validation, and continuous improvement practices.

• Collaborate with engineering, product, and business stakeholders to align priorities, clarify requirements, and resolve challenges.

• Navigate ambiguity by adapting implementation strategies and iterating on solutions in response to evolving requirements.

What Kind of Things We’re Most Interested in You Having

• Demonstrated ability to architect and implement scalable microservice components, CI/CD pipelines, and real-time monitoring dashboards.

• Proven experience independently diagnosing and resolving technical challenges, including root cause analysis and sustainable fixes.

• Hands-on expertise implementing observability strategies (monitoring, logging, tracing, advanced alerting).

• Track record of delivering high-quality engineering solutions through test-driven development and automated testing pipelines.

• Ability to operate effectively in ambiguous technical environments by adapting strategies and designing robust solutions.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com .

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.