RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a Macedonia/UK-based Product Specialist to join our Loop Product team, so that we can make Loop the best-of-breed healthcare workforce app in the market. The Product Specialist will act as the primary customer advocate and drive key features from idea to launch to empower healthcare organizations with critical insights.

How You’ll Spend Your Time

• Gather user needs, pain points, and feedback to inform the product roadmap.
• Lead feature definition and write detailed user stories in order to ensure clear, testable requirements aligned with customer value.
• Drive key customer projects from discovery through to successful delivery to achieve successful outcomes.
• Conduct user research, usability testing, and surveys to validate new ideas and improvements.
• Ensure high quality standards through testing and feedback loops to champion feature adoption and maximize usage.

What Kind of Things We’re Most Interested in You Having

• Experience in a product, UX, or customer-facing role in SaaS, mobile apps, or healthcare technology.
• Proven success in driving successful customer projects from concept to delivery.
• In-depth knowledge on how to understand detailed features and manage them through the development lifecycle.
• Ability to commute to Skopje, Macedonia or Richmond, UK when needed.
• Sincere interest in healthcare workforce management, rostering, or communications tools.
• A knack for working collaboratively within an agile development environment.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, retirement plan, paid time off, and paid holidays.   

RLDatix is an equal opportunity employer and is committed to ensuring a fair and consistent recruitment process in accordance with UK law, including the Equality Act 2010. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.    

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.   

All offers of employment are subject to the successful completion of background checks. Any personal data provided in your application will be processed in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). By submitting your application, you consent to the processing of your personal data for recruitment purposes.