RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

We’re searching for a Skopje-based Engineer II to join our Production Engineering team and help strengthen the reliability, scalability, and performance of our global healthcare platform. As an Engineer II, you’ll design, build, and maintain the cloud infrastructure and deployment systems that underpin our software products—directly contributing to our mission of safer, better healthcare for all.

How You’ll Spend Your Time

Build and Evolve Scalable Infrastructure

• Design and maintain scalable cloud-based infrastructure following established engineering practices.

• Automate infrastructure deployment using infrastructure-as-code and modern DevOps tooling to ensure consistency and reliability.

• Support infrastructure enhancements by applying foundational technical knowledge to routine production scenarios.

Strengthen System Monitoring & Observability

• Implement core monitoring and alerting solutions to ensure system health and early issue detection.

• Build and update dashboards to provide visibility into key system metrics.

• Assist in analysing logs and metrics during routine incidents to support troubleshooting and resolution.

Resolve Technical Problems in Production

• Diagnose standard technical issues within distributed environments using analytical problem-solving techniques.

• Collaborate with colleagues to resolve incidents and document solutions for recurring issues.

• Apply debugging techniques—sometimes with guidance—to support system reliability and performance.

Support Continuous Delivery Pipelines

• Contribute to the maintenance and improvement of automated CI/CD pipelines for consistent software deployments.

• Automate repetitive operational processes to reduce manual effort and improve release quality.

• Document and refine pipeline procedures based on deployment learnings and requirements.

Collaborate and Share Knowledge

• Partner with engineering and development teams to support reliable software deployment and operations.

• Share technical insights and contribute to team documentation of engineering processes and tools.

• Provide input that enhances operational best practices within team initiatives.

Promote Reliability & Uptime

• Monitor system reliability and assist in executing preventative measures against incidents.

• Help respond to outages and participate in post-incident reviews to drive continuous improvement.

• Support best-practice implementation for uptime and resilience across team projects.

What Kind of Things We’re Most Interested in You Having

• Ability to apply foundational technical knowledge across programming, system architecture, and domain-specific technologies in production environments.

• Experience supporting monitoring, logging, and alerting systems to enhance system reliability and visibility.

• Proven ability to diagnose and resolve technical problems of limited scope using established procedures and collaborative approaches.

• Familiarity with automating deployment processes using CI/CD tools and basic scripting to improve release efficiency.

• Interest in operational excellence, infrastructure reliability, and continuous improvement.

• A collaborative approach and comfort working in cross-functional, agile environments.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, sexual identity, national origin, disability, marital status or any other status or condition protected by law.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.