A Look Into How We Operate
Our team is a tight-knit community and we feed off each other’s energy. There is a rhythm to the business which ensures no two days are the same. It is exciting to know that most customer interactions will have an impact on the care or service delivery, and this brings with it a huge sense of responsibility.
What's our impact?
Our task is to grow our business. We know that the best way to do this is to understand our customer’s needs first, know about our solutions and carefully match the two in a way that makes a difference. Team motivation is not in short supply, we are encouraged and empowered to take ownership for our customers and our work, all the while maintaining a continuous, open dialogue with the whole business to ensure we do our best for customers.
What is the team's purpose?
We are here to help unlock value by delivering the best possible customer experience and the best solutions to meet our customers’ needs. It is only through delivering real value to customers that we drive the company’s revenue and growth targets.
Where are we located?
We have team members in each of our geographies: UK, Sweden, Germany and Australia. As we spend most of our time visiting customers, our team is often home-based, but each will have a local office to touch base and connect with the wider business.